Analyst Risk Operations

Analyst Risk Operations – Early Collections (m/f/x) – Based in Belgium

Who are we?

AirPlus International is an international provider of innovative solutions for corporate travel payment. We’re part of the Lufthansa group and we have about 1,300 employees supporting our more than 49,000 corporate customers worldwide. We’re the market leader in business travel payments in many European markets. We mainly focus on B2B solutions and our clients are typically corporates ranging from stock-listed companies to SMEs.

This position is part of the Underwriting, Credit & Collections team. This is the team primarily in charge of managing and mitigating credit risk for the company within the BeNeLux region.

Who are we looking for?

We are looking for a dynamic self-starter and communicative analyst who will thrive in a changing business environment. Our new colleague will focus on positively contributing to the financial performance of the company and will provide great service to our customers. If this gets you excited, come talk to us!

The responsibilities that will be entrusted to you

  • You will be in charge of your own customer portfolio
  • Your primary targets are maximising revenues and reducing costs within your portfolio
  • You will liaise with account managers to improve the credit risk impact of your portfolio
  • You will continuously assess and improve collections processes and procedures
  • You will have regular customer contact, both in writing and on the phone


  • You are fluent in Dutch (ideally native speaker level). You also have a good knowledge of French and/or English
  • Minimum Bachelor degree is preferred
  • Several years of work experience with or willingness to learn about payments and credit risk
  • You are able to get difficult messages across with a smile
  • You are comfortable in managing your own time and setting priorities
  • You are a true team player
  • You thrive in international and changing business environments

Our Offer

  • A diverse team with lots of knowledge and opportunities to learn about other activities within the company
  • Flat hierarchies
  • Flexible working times
  • Employee discounts on travel within the Lufthansa group (Brussels Airlines included)


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